RocketLevel
  • Overview
    • Welcome to RocketLevel
    • Our Features
  • Fundamentals
    • Get Started
    • Manage User Profile
    • Manage Company
    • Manage Reports
    • Manage the Top Menu
  • Dashboard
    • Set Up Insights Hub Dashboard
      • Connect Google Analytics
      • Connect Google Business Profile
      • Connect Birdeye
      • Connect CallRail
      • Connect Gravity Forms
      • Other Settings
    • Set Up Sales Analytics Dashboard
    • Edit a connection
    • Remove connection
  • Social
    • Overview
    • Manage Social Profiles
    • Get Link To Connect Social Profiles
    • Manage & Review Your Content
      • Schedule & publish to Facebook
      • Schedule & publish to Instagram
      • Schedule & publish to Tiktok
      • Schedule & publish to Youtube
      • Schedule & publish to Google Business Profile
      • Schedule & publish to LinkedIn
      • Schedule & publish to X (formerly Twitter)
      • Multi-Profile Scheduling
      • Publishing A Post to Multiple Profiles
      • Edit a Multi-Profile Post
      • Delete a Multi-Profile Post
      • Review Your Post
      • Add Comments to Your Post
      • Schedule & Publish Posts within Calendar
    • Share Your Content With External Users
    • Monitor Your Social Performance
    • Build Your Team
    • Work with Approval Process
    • Create Content Without Social Profiles
    • Write With AI
    • Save Your Ideas
  • MEDIA LIBRARY
    • Access the Media Library page
    • Upload from local device
    • Save files from Stock Photo Platforms
    • Use an image or video in social content
    • Delete images and videos
    • Edit an image
    • Duplicate an image or video
    • Rename an image or video
  • Usage & Billing
    • Manage Your RocketLevel Plans
    • Sign Up for a Free Trial
  • Notifications
    • Dashboard Notifications
    • Social Notifications
    • Notifications for Team Members
  • PRODUCT UPDATES
    • 2025
    • 2024
    • 2023
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On this page
  • Access your plan settings
  • Understand your plan usage
  • Manage your billing information
  • Cancel your plan
  • Renew your plan
  1. Usage & Billing

Manage Your RocketLevel Plans

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Last updated 11 months ago

This page will walk you through easily managing your RocketLevel plans within our app.

Access your plan settings

  1. Go to and log in to your account

  2. Navigate to your profile picture on the upper right corner

  3. Select Usage & Billing

On the page, you can find the usage limit the plan you've currently subscribed to. You can also view your plan type, the renewal date and billing information.

Understand your plan usage

Each plan will have a determined usage for the following features:

  • AI credits: one credit is equivalent to one content generated from your prompt

  • Posts: number of scheduled and published posts per social profile you've connected.

  • Companies: number of companies created by one account. With just one account, you can create and manage multiple companies.

  • Team Members: number of external users you can invite to help you with managing the account.

Manage your billing information

  1. On the Usage & Billing, click the "Manage Billing" button on the Billing section and you will be redirected to a Stripe-powered page

  2. To add a payment method, click "Add payment method" and enter the required fields.

  3. To update billing address, click "Update information" and make changes to the current information.

  4. To view the invoices, click the Link icon next to the invoice date and the invoice is opened in new tab.

Cancel your plan

  1. On the confirmation dialog, click "No, please cancel" to finish

After the cancellation, a notification email will be sent to your inbox and you'll be able to use the app until the effective date of the cancellation. After that, you will have the view-only access to the app.

Renew your plan

  1. On the confirmation dialog, click "Renew Now" to finish

After the renewal process is completed, a notification email will be sent to your inbox.

Reports: number of reports you can generate, either on Dashboard or Social tabs.

To cancel your plan, click the 3 dots icon and select "Cancel plan"

To renew the plan you've cancelled, click the 3 dots and select "Renew Plan"

Need help? Contact us at

Learn more in here.
support@rocketlevel.com
app.rocketlevel.com
The numbers are for demonstrative purposes only
The price is subject to change